OKMLUGEE, Oklahoma – According to the Muscogee Nation Office of Public Relations over 39,000 applications for the American Rescue Plan Act COVID-19 Relief Individual Assistance have been received successfully as of Sept. 15.
Press Secretary Jason Salsman claims that first batch of 10,000 cards was requested on Sept. 20-21.
Salsman said the amount of cards sent out in a batch varies on the approval amounts and high numbers of applications can result in a delay for some.
Some citizens have received their cards as they have reported on Facebook on several different Citizen groups and have also stated a “Zero” balance available.
“We hope to have them funded by the end of the week,” Salsman said. “We’ve encountered a couple administrative challenges and are working through the process.”
To ensure the card is delivered Salsman said citizens should keep a close eye on their mail and sign up for USPS postal delivery notifications.
Citizens will need to activate the card upon receiving and then check the balance on the card, according to Salsman.
Citizens will encounter a security check process when activating the card.
“If they do not pass the security check, Muscogee Nation will reach out for additional documentation,” Salsman said.
After money has been loaded on the card, there are a few measures citizens can take to keep their funds safe.
“Keep your personal identification number private. Do not write it on the card, do not give it out,” Salsman said.
To avoid the fees, use it as a regular debit card at any merchant.
“You can buy gas, you can buy groceries, you can pay your bills online, etc.,” Salsman said. “Cash withdrawals will be the only transactions with minimum fees associated.”
Citizens can track their balance on MyNetSpend.com or call their customer service line.
Citizens should be aware that there is not legislative deadline on the funds and there is enough for every citizen.
Phones queues have been at a maximum capacity with over 200 calls in-waiting at one time, according the PR’s latest update.
The update states if citizens receive a dial tone or happen to get hung up on, understand the phones are busy and to call back.
Wednesdays from 7 a.m. to noon are designated for elders. The hotline is 918-549-2885.